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 | D ATING Your Customer E-Book
If customer service isn't your top priority, you're losing customers! These e-books show you how to develop your customer skills and techniques to keep your customers, get new customers and build your business. |
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| Over 100 "Shifts" to Enhance Customer Care E-Book
Based on the DATING Your Customer presentation and e-book, Over 100 Shifts... offers a handy reference filled with tips and advice for Shifts to Guarantee Customer Satisfaction . . . Emphasize Service Over Sales . . . Nurture Your Internal Customer . . . Promote Repeat Business . . . Innovate Your Customer Service Solutions . . . Exceed Customer Expectations
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| How to Build and Maintain a Successful Business E-Book
This e-book is a minicourse on how to think, act, and implement what works in the real business world. This is Jim Feldman's version of a "reality" show. No,it's not something you'd see on TV; it's something that becomes a working laboratory for you and your associates. |
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