Now more than ever, the edge needed to create a competitive differentiation developing a richer understanding of going beyond what is asked for and delivering what is unexpected. This requires innovative problem solving skills. Jim offers a wealth of illustrative case studies and vignettes from a wide range of companies to create a roadmap for anyone seeking to become an innovator.
Shift Happens all around us and we can’t use the same methods when we seek to create and restructure solutions. Shift Happens to all of us but there are ‘shifts’ that we can control. Innovative problem solving can provide new opportunities while using existing resources. You must shift the way you think.
The importance of innovative problem solving in leadership and the acquisition of problem solving skills is now the most valuable asset of any company. Although creative problem solving is often perceived as a rare talent, it is a cognitive skill and innate ability that can be nurtured, developed, and stimulated through education and training.
While your organization may do a good job of developing innovative problem solving skills at the primary management levels, not much of an emphasis is placed on fine-tuning or expanding these skills at the middle and senior management levels. This presentation is thought provoking while providing a blueprint for the creation of a new way to analysis, respond and deliver profitable solutions. Jim asks disruptive questions to provoke exploration of new opportunities and possibilities.
3DThinking produces shifts in how you approach customer service, leadership, creating value, maintaining profit margins, increasing growth, building wealth, developing meaningful experiences and stimulating intellectual capital. Shifts in thinking are often simple–yet can become quite complex. Jim will demonstrate that we must spend more time on “asking the right question” rather that working on the right solutions to the wrong problems. In life, shifts are the only constant. It’s time to shift our focus to change our way of planning, designing, solution finding and delivering profitable results.
Shifting your world begins with shifting how you think. In this era of rapid technological, social and informational innovations today’s leaders find themselves in a constantly ‘shifting’ environment, which naturally creates discomfort. Today’s leaders must be capable of innovative thought and action in order to deal with the ambiguous, complex, and novel problems this changing environment. Jim pushes the audience to ask what are the questions that aren’t obvious or not being asked. This generates the need to be able to seize the opportunities these ‘shifts’ present.
In this keynote or breakout speech, Jim will teach you how to Stop the Stupid Stuff. What is the ‘stupid stuff’ that makes your customers or clients frustrated, upset, go elsewhere, etc.? Find out and then change!
The marketplace is growing in ways never imaginable 15 or even 5 years ago and they no longer have to rely on only a few companies. They can purchase a similar product or service from a myriad of companies. So the customer doesn’t have to change. Your company does. Jim will teach your audience how to evaluate current practices and create goals to create change that will bring your customer back again and again.
I’m suggesting the notion opposite of doing something. That is, the art of finding and deciding what things to stop doing. To Stop Doing the Stupid Stuff.
Now, I want to make one thing perfectly clear: Stop Doing the Stupid Stuff is not some cost-cutting methodology. Nor is it a system for the analysis and elimination of the ineffective use of marketing dollars.
Rather, Stop Doing the Stupid Stuff means finding out what annoys, frustrates, inconveniences, or confuses your customers – and stopping it. It’s about learning the things that, at their worst, keeps customer from spending their money with you – and stopping them from ever happening again.
So start stopping!
