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Can you identify "shifts" when they occur in our ever-changing world? Can you anticipate them? Can you exploit them to your benefit and the benefit or your organization?
This program shows you how. You'll learn not just how to identify the "shifts" that impact your organization, but what to do when they appear, how to create initiatives to take advantage of them and how to find the resources and the top-to-bottom support to implement them successfully.
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These days, even if your customers appear completely satisfied with your product or service, 40%-50% of them will leave you and start doing business with your competition. In this program, participants will learn the most important steps to creating great customer service and retention. It identifies and capitalizes on flexibility, innovativeness and stress tolerance, and provides an action summary for implementation.
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The 3DThinking process lets you go beyond mere creativity to innovative problem solving, at every level, to impact your bottom-line. Jim has developed a three-dimensional process that will keep you from being "boxed in" by typical analytical thinking. Through 3DThinking, you and your company will move "outside the box" to develop new areas of innovation. We have been taught to think outside the box.
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No matter how wonderful they were the first time, most experiences become marginally less enjoyable and beneficial the second time, even less so the third time, and so on until you finally realize that the experience no longer engages you. This program shows you how to create experiences that engage customers in a personal way. so you leave an indelible, favorable impression. It provides insights that create transformational change within your organization that results in long-term sales growth.
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Shift Happens is converting problems into opportunities by bringing the business world and school community together to provide businesses with an outstanding opportunity for training while addressing the ongoing issue schools face: FUNDING. Learn more...
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"I was especially impressed with your ability to adapt the content of your presentation to fit our needs with such short notice. With less than 3 weeks to find a motivational speaker, I was sure not to succeed. However, just from the tone of our first conversation, I was confident that you would meet my expectations! Reflecting back on the day you spoke to our group,
you by far exceeded any expectation any of us had."
Holly Dashner, Business Development Analyst, Harbinger Corporation
I guarantee your satisfaction.
Not once in 30 years has a client felt that they didn't get more than they paid for, or that they should have chosen another speaker. Not once!
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