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motivational customer service change management speaker and consultantColin Powell
Jim and Colin Powell at the Incentive Show, where they both were keynote speakers.
A Message
from Jim for
Meeting Planners

Incentive Magazine Names James Feldman One of the 100 Top Motivators of the Last 100 Years!
Jim was recognized as one of the Top Innovators, one just six people so honored.
Use this link to read what they said.

Hiring Jim Feldman to speak at your event brings distinct benefits to you and to your audience, including . . .

A business person who knows the challenges you face, and knows how to help you overcome and exploit them. Jim is not someone who was "in business." Jim is "in business." Currently, he owns several businesses that provide ongoing insights into customer service, problem solving, team building and leadership. His business experience allows him to work well with any size organization.

"It is rare to find a speaker who fits all of a meeting planner's expected qualifications. You not only fit all the qualifications, you far surpassed any expectations a meeting planner could ask for in a professional speaker."
Gerri Hopkins, Executive Director
Chairman of the Board, Incentive Federation, Inc.
Executive Director, The Association of Retail Marketing Services, Inc.

A speaker whose breadth of experience lets him relate to any audience. Jim's clients include not just Fortune 1000 companies, but also smaller organizations on the road to becoming larger ones. Audiences from organizations such as the Department of Defense, Verizon, Toyota, Eastman Kodak, March of Dimes, Hewlett-Packard, Apple Computer and the Cremation Association of North America all attest to his ability to "speak" their language.

"After reviewing the meeting evaluation forms, 100% of the group felt your presentation was very valuable. You did a great job involving the members and what a great trick to kick off the meeting. . . I also wanted you to know that I have received nothing but glowing reviews on your entertaining but thought provoking presentation."
Kathi Bretcko, Association Manager
Independent Laboratory Distributors Association

A speaker recognized as an expert by the business press. Leading publications regularly call upon Jim for observations and commentary on trends. Among the publications that have interviewed Jim or published his articles are the Wall Street Journal, Investor's Business Daily, Inc. Magazine, Entrepreneur, Inside Business, Leadership, Nation's Business and Sales & Marketing Management.

". . . in my 13 years as a Chair. . . I would evaluate the meeting and presentation as being very successful and positive, and those present unanimously agree that you are outstandingly well qualified and knowledgeable in this field and subject."
Ken Jacobs, Chairperson
TEC

Programs that provide practical information you can apply immediately. Jim believes that his job is not complete unless participants have been challenged to take specific action. His programs are working laboratories that produce bottom-line results. Each presentation, workshop, and forum is designed to produce a "shift" in thinking and empower the audience to take action.

"Commitment and attitude were just two of my personal take-aways - not only did you bring these alive in your presentation but more importantly they are obviously an integral part of you. . . Your presentation received the highest overall score in all categories (new insights/information; relevance to work; quality of presentation; met expectations.)"
Maureen Bernabo, Program Officer, Centre for Management Effectiveness
The Conference Board of Canada

Programs that are transformational, not transactional. Jim helps participants move past the mechanical, transactional activities that do little to improve results. His programs are transformational, making participants look at issues in a completely different way so they can discover opportunities using existing resources.

"Thank you for presenting "Critical Leadership Practices for Managing Change" to my strategic planning team. It was right on target for USMEPCOM's transformation challenges. Your knowledge in this area and the specific examples you tied to our Strategy Map made the five Leadership Rules of Engagement directly relevant to us."
David L. Slotwinski, Colonel, US Army, Department of Defense
Commander, US Military Entrance Processing Command

A level of professionalism that makes his programs as productive as they are memorable. Jim goes beyond typical program "customization." He researches his client's business, visits on-site when possible, and learns the issues from your perspective. Jim stays for questions, does not sell products from the platform without prior approval, and works with you to contain travel costs. His handouts and visuals are always top-notch. He is conscious of audience diversity. He stays within his time allotment. And when you're in a bind, he makes adjustments to help the program get back on track.

"Your grasp of the cremation and memorialization industry was evident. I received many comments on how you had obviously done your homework and understood the challenges facing those who provide cremation services and products."
Jack Springer, Executive Director
Cremation Association of North America

A speaker who offers meeting planners program flexibility and choice. Jim's range of expertise, presentation topics and formats allow more choices and better flexibility toward meeting themes and audience needs. Jim is equally effective as a keynoter, workshop leader and facilitator. And Shift Happens can be your conduit to an experienced group of professionals who can meet your needs for training and speaking on other topics.

"I was especially impressed with your ability to adapt the content of your presentation to fit our needs with such a short notice. With having less than 3 weeks to find a motivational speaker, I was sure not to succeed. However, just from the tone of our first conversation, I was confident that you would meet my expectations! Reflecting back on the day you spoke to our group, you by far exceeded any expectation any of us had."
Holly Dashner, Business Development Analyst
Harbinger Corporation



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