AI KEYNOTE SPEAKER IN CHICAGO

James Feldman doesn’t explain AI.
He helps you win with it.

Keynote speaker and business strategist James D. Feldman, CSP, CITE, CPIM, CPT, PCS, is the AI Concierge™ and founder of Shift Happens!®. He supports executives, associations, hospitality leaders, tourism professionals, and event audiences. He assists in turning anxiety into relief, then into relevance, simplifies things into plain language, aids in application, and finally guides everyone to take a confident next step.

3D Thinking Using AI Sauce

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Trusted by leaders across Toyota, HP, Hyatt, Marriott, Los Cabos Tourism, McDonald’s, Apple, MGM, Microsoft, Xerox, IL Restaurant Association and others.

“It is rare to find a speaker who fits all of a meeting planner’s expected qualifications. You not only fit all the qualifications, you far surpassed any expectations a meeting planner could ask for in a professional speaker.”

Gerri Hopkins, Executive Director, Chairman of the Board, Incentive Federation, Inc.

“The content and style of Jim’s presentation was superior . . . It was alive, articulate, energetic . . . We welcome the opportunity for Jim to present his materials again and again. Very few speakers present themselves as well as Jim does.”

Chris Sutherland, Executive Director
Promotion Marketing Association of America

“Your speech was outstanding and we received rave reviews on both your topics and presentation. It would be safe to say you were an overwhelming success. Overall, 100% of attendees indicated that the Human Resources Forum exceeded or met their expectations. Please let us know if you would be interested in participating (next year).”

Donna Oldenburg, Publisher
Incentive Magazine

“Your motivational presentation at our National Executive Directors Leadership Meeting was very informative and delivered with a wonderful sense of humor and enthusiasm. As I listened to the comments after the session and reviewed the evaluations, you were a tremendous success.”

Frank Lynch, Vice President, Field and National Operations
March Of Dimes Birth Defects Foundation

Stop Managing Disruption. Start Causing It.

If increasing revenue while fast-tracking your objectives aligns with your vision, let’s explore how to turn that potential into tangible success. Your next level of growth is within reach—it’s time to seize it.

Whether you’re looking to optimize performance, enhance customer engagement, or streamline operations, the tools and insights exist to deliver real, sustainable growth and increased profits.

The question is: are you ready to take action?

Are you prepared to embrace new AI strategies that can help you work smarter, not harder, and achieve outcomes that once seemed out of reach? If not now, when?

Benefit Strategies Include:

  • Customer Relationships: Transform one-time transactions into long-term loyalty and repeat revenue.
  • Customer Experiences: Create memorable moments that guests want to share and return for.
  • Breakthrough Strategy: Go beyond incremental thinking to initiatives that redefine your competitive edge.
  • Problem-Solving Frameworks: Practical tools and techniques that reveal solutions within your existing resources.
  • Sales & Marketing Alignment: Develop a unified approach that converts more prospects with less waste.
  • Retention Intelligence: Understand why you’re losing employees, customers, and market share — and it’s not just about price.
  • Technology Integration: Implement the right tools quickly without disrupting your operations.

    We deliver Results… Not write Reports ®

    James D. Feldman, CSP, CITE, CPIM, CPT, PCS is the AI Concierge™ and founder of Shift Happens!®. He helps executives, associations, hospitality leaders, tourism professionals, and event audiences leverage practical AI to reduce friction, increase revenue, improve the customer experience, and deliver measurable business outcomes.

    And audiences agree:
    James has earned more than 1,000 perfect (100%) audience evaluations through TalkADot —verified feedback from the people in the room.

    He is the creator of 3D Thinking™, the Shift Happens!® methodology, and the originator of Thinkruptcy™, a framework for bankrupting outdated thinking and rebuilding smarter.

    Reach Us

    JAMES D. FELDMAN, CSP

    505 N. LAKE SHORE DR

    SUITE 6601

    CHICAGO, IL 60611

    312 • 527 • 1111

    jfeldman@shifthappens.com

    LET'S GET STARTED!

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