BUSINESS TRANSFORMATION ADVISOR · KEYNOTE SPEAKER · CHICAGO

Business transformation
advisor.
James D. Feldman.

I don’t explain AI. I solve your problem with it.

Keynotes, workshops, and advisory that connect AI, customer experience, and 3D Thinking® to practical action for associations, hospitality leaders, and business teams.

Book a 15-minute idea sprint → Explore advisory services ↓

FROM BUSINESS PROBLEM TO PRACTICAL ACTION

Business transformation that starts inside your organization.

Too many tools. Too little clarity. James D. Feldman, CSP, helps leaders examine the work, people, and resources already inside the organization, then choose where AI can be useful. That is 3D Thinking® in action.

Choose the support your team needs.

Keynotes and workshops — give your audience practical questions, tools, and next steps to apply after the event.
Fractional AI Concierge™ — ongoing guidance to prioritize applications, support adoption, and review progress.
AI strategy and business transformation advisory — work through a defined operating challenge and agree on decisions, ownership, and next steps.
What is an AI Concierge? — understand Jim’s approach before choosing an engagement.

Start with one workflow. Agree on what improvement means.

Identify a recurring task, map its current steps, and decide how to evaluate a small pilot. Depending on your objective, useful measures may include time per task, rework, response quality, or adoption. Establish the baseline before calling an experiment a success.

For associations: explore member communication, staff workflows, and practical executive education. For hospitality and tourism: examine guest communication, service handoffs, and recurring information needs. Explore practical AI for restaurants.

Read client case studies · Read client feedback

What does an AI transformation advisor do?

An AI transformation advisor helps leaders connect AI opportunities to a defined business problem, choose a practical application, support team adoption, and evaluate progress against an agreed measure.

How does an advisory engagement begin?

Start with a 15-minute conversation about the problem, your team, the tools you use, and the result you want. Jim and the organization then agree on the scope, responsibilities, and next steps.

Can Jim help with tools we already use?

Yes. Jim starts by understanding your current tools and workflows. Any recommendation should fit the task, the team, and the organization’s requirements.

Discuss your business challenge → · Email Jim

Planning a conference? Explore Jim’s keynote programs and read client and audience feedback. Additional meeting-professional resources are available at JamesDFeldman.com.

Click Each Image To Watch The Video

December 3, 2019

HP

December 2, 2019

Kodak

December 2, 2019

“It is rare to find a speaker who fits all of a meeting planner’s expected qualifications. You not only fit all the qualifications, you far surpassed any expectations a meeting planner could ask for in a professional speaker.”

Gerri Hopkins, Executive Director, Chairman of the Board, Incentive Federation, Inc.

“The content and style of Jim’s presentation was superior . . . It was alive, articulate, energetic . . . We welcome the opportunity for Jim to present his materials again and again. Very few speakers present themselves as well as Jim does.”

Chris Sutherland, Executive Director
Promotion Marketing Association of America

“Your speech was outstanding and we received rave reviews on both your topics and presentation. It would be safe to say you were an overwhelming success. Overall, 100% of attendees indicated that the Human Resources Forum exceeded or met their expectations. Please let us know if you would be interested in participating (next year).”

Donna Oldenburg, Publisher
Incentive Magazine

“Your motivational presentation at our National Executive Directors Leadership Meeting was very informative and delivered with a wonderful sense of humor and enthusiasm. As I listened to the comments after the session and reviewed the evaluations, you were a tremendous success.”

Frank Lynch, Vice President, Field and National Operations
March Of Dimes Birth Defects Foundation

Stop Managing Disruption. Start Causing It.

If increasing revenue while fast-tracking your objectives aligns with your vision, let’s explore how to turn that potential into tangible success. Your next level of growth is within reach—it’s time to seize it.

Whether you’re looking to optimize performance, enhance customer engagement, or streamline operations, the tools and insights exist to deliver real, sustainable growth and increased profits.

The question is: are you ready to take action?

Are you prepared to embrace new AI strategies that can help you work smarter, not harder, and achieve outcomes that once seemed out of reach? If not now, when?

Benefit Strategies Include:

Customer Relationships: Transform one-time transactions into long-term loyalty and repeat revenue.
Customer Experiences: Create memorable moments that guests want to share and return for.
Breakthrough Strategy: Go beyond incremental thinking to initiatives that redefine your competitive edge.
Problem-Solving Frameworks: Practical tools and techniques that reveal solutions within your existing resources.
Sales & Marketing Alignment: Develop a unified approach that converts more prospects with less waste.
Retention Intelligence: Understand why you’re losing employees, customers, and market share — and it’s not just about price.
Technology Integration: Implement the right tools quickly without disrupting your operations.

We deliver Results… Not write Reports ®

James D. Feldman, CSP, CITE, CPIM, CPT, PCS is the AI Concierge™ and founder of Shift Happens!®. He helps executives, associations, hospitality leaders, tourism professionals, and event audiences leverage practical AI to reduce friction, increase revenue, improve the customer experience, and deliver measurable business outcomes.

And audiences agree:

99% found Jim’s sessions valuable. 97% would hear him again.

Based on 438 Talkadot responses across 39 talks,
as of September 26, 2026. Response counts vary by question

He is the creator of 3D Thinking®, the Shift Happens!® methodology, and the originator of Thinkruptcy™, a framework for bankrupting outdated thinking and rebuilding smarter.

Quick Answers

What decision-makers ask about Jim.

Clear answers for meeting professionals, executives, association leaders, and hospitality and tourism organizations.

What preparation is included in Jim’s keynote fee?

For board-led organizations, Jim asks to interview former board members and requests introductions to current board members. These conversations provide insight into your history, priorities, and challenges so he can connect the presentation to your objectives.

Does Jim sell from the stage?

No selling from the stage. Ever. Your audience is there to learn. Jim’s presentation focuses on practical ideas and applications, with no product pitches or upselling.

What resources do attendees receive?

Attendees can request downloadable materials through Talkadot. An email address is required so we can send the resources. There is no upselling.

What follow-up is included?

After the event, Jim follows up on survey results and offers the organizer the audience feedback collected through Talkadot. These preparation and follow-up activities are included in Jim’s keynote fee.

Where can we see examples of Jim’s business impact?

Read about Jim’s advisory work with Hewlett-Packard, Coca-Cola, and BASF, including a substantial sales turnaround and work addressing employee recognition and retention.

Explore client examples | Discuss your event with Jim | 312 527 1111

Who is James D. Feldman?

James D. Feldman, CSP, CITE, CPIM, CPT, and PCS is an AI keynote speaker, transformation advisor, author, and creator of AI Concierge™, Shift Happens!®, 3D Thinking®, and Thinkruptcy™.

What does James Feldman speak about?

Jim speaks about practical AI adoption, customer experience, strategic thinking, business transformation, and turning event ideas into measurable action.

Who does Jim work with?

Jim works with executives, associations, hospitality and tourism leaders, meeting professionals, and organizations that want practical AI and measurable business results.

What is 3D Thinking?

3D Thinking is Jim Feldman’s method for finding the solution components hidden inside a problem, challenging assumptions, and converting them into actionable decisions.